As Managing Director of Civica's Enforcement business, I am delighted to support Parkex 2010 as a major partner and to be part of an industry event that offers visitors the chance to see how leading organisations are shaping and streamlining services.  Parkex provides an excellent opportunity to explore how local and regional authorities and their partners can achieve genuine efficiencies with improvements in performance, quality and compliance.

For authorities under pressure to deliver better performance and greater efficiency, it helps to have an experienced partner. Civica is a market leader in software-based solutions that enable organisations across the public sector and around the world to improve service delivery. Combining a strong track record across more than 1,800 organisations with financial and operational stability, we're helping to deliver tangible improvements and demonstrable compliance. In responding to customer needs, Civica brings together experience of successful service programmes with leading process, software and integration expertise.

Civica's Civil Enforcement (CE) platform is modernising street-based operations, enabling frontline and back office teams to access, organise, control and distribute increasing volumes of information, underpinned by secure data access. Integrating core systems with mobile devices, CCTV, customer facing websites and payment solutions, Civica CE streamlines end-to-end processes from contravention to payment across parking, road traffic and environmental enforcement. This, together with the company's ability to respond to new legislation, for example successfully supporting the introduction of the Traffic Management Act at all our customer sites, means Civica is well placed to assist authorities to move beyond departmental-focused improvements and provide citizen focused services based on innovative technology and service delivery.

This year, Civica is introducing a new hosted enforcement solution, Civica CE Direct (Civil Enforcement Direct), providing cost effective methods of managing parking operations without compromising on citizen expectation and industry requirements and regulations.  Civica can offer online services that include all the benefits of our full CE system, but on a scalable platform that can be rapidly configured and deployed and specifically designed to cut the costs of running a parking operation.  This new solution confirms Civica's commitment to developing and applying expert knowledge in order to translate business needs into outcomes and Parkex offers a great opportunity to share knowledge and learning, and to explore how re-engineered processes coupled with effective new technology can help organisations to deliver service performance with fewer resources.

To find out how Civica can help, please contact:

Civica UK Limited

Third Floor, Regent Court

Laporte Way

Kingsway

Luton
LU4 8SP

John Dutton
Managing Director, Enforcement, Civica UK Limited

Email: marketing@civica.co.uk

Tel: 01582 644444

Fax: 01582 644446
www.civica.co.uk